Your privacy matters to wi4d. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you access or use our platform at https://wi4d.cam.
SSL encrypted | GDPR principles | Indonesian data protection standards
This Privacy Policy applies to all personal information collected through the wi4d platform. By accessing or using wi4d, you acknowledge that you have read, understood, and consent to the data practices described in this policy. If you do not agree to these practices, please discontinue use of the platform immediately.
wi4d ("we", "us", "our") operates an online gaming platform at https://wi4d.cam serving players primarily in Indonesia. We are committed to protecting the privacy and security of your personal information in accordance with international data protection best practices, including principles derived from the EU General Data Protection Regulation (GDPR), and in compliance with all applicable Indonesian data protection standards.
This Privacy Policy describes what personal data we collect from you, why we collect it, how we use it, who we share it with, how we protect it, and what rights you have regarding your personal data. We encourage you to read this policy carefully and contact us if you have any questions.
For the purposes of applicable data protection law, wi4d is the data controller responsible for the personal information you provide when using our platform. This means we determine how and why your data is processed.
If you have any questions or concerns about how your personal data is handled, you may contact our data protection team at:
Data Protection Contact: [email protected] — All data protection enquiries will be responded to within 7 business days.
wi4d collects various categories of personal information to provide, maintain, and improve our services, comply with legal obligations, and protect both you and the platform.
When you register for a wi4d account, contact our support team, or use certain platform features, you provide us with personal information including:
| Data Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, National Identity Card (KTP) details, photograph for KYC verification |
| Contact Data | Email address, mobile phone number, residential address |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata), transaction history, deposit and withdrawal records |
| Account Credentials | Username, password (stored in encrypted form only), security questions |
| Communication Data | Messages sent to customer support, live chat transcripts, feedback and survey responses |
When you use the wi4d platform, we automatically collect certain technical and usage information through cookies and similar technologies:
We may receive information about you from third-party service providers including:
wi4d processes your personal information for the following purposes:
Responsible Gaming Monitoring: wi4d uses automated systems to monitor player behavior for patterns that may indicate problem gambling. If our systems flag concerning activity, our responsible gaming team may proactively contact you to offer support and tools such as deposit limits or self-exclusion options.
Under GDPR principles (which we apply as best practice even in jurisdictions where GDPR does not directly apply), we process your personal data on the following legal grounds:
wi4d does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we do share your data with trusted service providers and partners in the following circumstances:
We share data with third-party companies that help us operate the platform, including:
All service providers are contractually bound to handle your data securely and only use it for the specific purposes we authorize.
We may disclose your personal information to law enforcement, regulatory bodies, or courts when required by law, including:
In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your personal data may be transferred to the new entity, subject to the same privacy protections outlined in this policy.
wi4d takes data security seriously and implements industry-standard technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While we implement robust security measures, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorized access to your account, notify us immediately at [email protected].
wi4d retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
While your account remains active, we retain all account data, transaction history, gameplay records, and communications to provide ongoing service and comply with gaming license requirements.
When you close your wi4d account, we will:
If your data is subject to an ongoing investigation, legal proceeding, or regulatory inquiry, we may retain it beyond the standard retention periods until the matter is resolved.
Under international data protection principles, you have the following rights regarding your personal information:
You have the right to request a copy of the personal data we hold about you. You may request a data export by contacting [email protected]. We will provide your data in a structured, commonly used, machine-readable format (typically JSON or CSV) within 30 days.
If any of your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most information directly through your account settings. For changes to verified KYC data (name, date of birth, bank details), contact our support team.
You may request deletion of your personal data when:
Note: We may be unable to delete data that we are legally required to retain (e.g., transaction records for AML compliance, dispute resolution documentation).
You may request that we temporarily restrict how we use your data while we investigate a complaint or verify the accuracy of data you have challenged.
You have the right to receive your personal data in a portable format and transmit it to another service provider (where technically feasible).
You may object to processing of your personal data for direct marketing purposes at any time. You can unsubscribe from promotional emails by clicking the "Unsubscribe" link in any marketing message or by contacting us.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.
Exercising Your Rights: To exercise any of these rights, contact us at [email protected] with your request. We will verify your identity before processing your request and respond within 30 days. There is no fee for exercising your rights unless your request is manifestly unfounded or excessive.
wi4d uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content.
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you logged in, and understand how you interact with the platform.
Most web browsers allow you to control cookies through their settings. You can block or delete cookies, but doing so may affect platform functionality (e.g., you may be logged out frequently or lose personalized settings). Refer to your browser's help section for instructions on managing cookies.
wi4d is strictly a 21+ platform. We do not knowingly collect personal information from individuals under the age of 21. Our registration process includes mandatory age verification, and we conduct ongoing monitoring to detect underage access attempts.
If we become aware that we have collected personal data from a person under 21, we will immediately:
If you believe a minor has accessed wi4d, please contact us immediately at [email protected].
wi4d primarily serves players in Indonesia. However, as we operate under an international gaming license and partner with global service providers (game studios, payment processors, cloud hosting), your personal data may be transferred to, stored in, or accessed from countries outside Indonesia.
When we transfer data internationally, we implement appropriate safeguards including:
wi4d reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you by:
Your continued use of the platform following notification of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or complaints about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us:
Email: [email protected] — Our data protection team is available to assist you 24/7. We will respond to all privacy-related enquiries within 7 business days (WIB timezone). For urgent security matters, mark your email subject line with "URGENT - Data Security".
Indonesian-speaking support is available at all times to help you understand and exercise your privacy rights in your preferred language.
wi4d invests heavily in data security and privacy compliance. Here is how we protect Indonesian players every day.
Every page on wi4d, every login attempt, every deposit and withdrawal transaction is protected by bank-grade SSL encryption. Your data is encrypted in transit and at rest.
Even though wi4d serves primarily Indonesian players, we apply GDPR principles as a global best practice — giving you the same rights as EU citizens regarding access, correction, and deletion of your data.
wi4d will never sell, rent, or trade your personal information to third-party marketers. Your data is used solely to provide our services and comply with legal obligations — period.
No hidden data practices, no buried clauses. This Privacy Policy is written in clear English and our Indonesian-speaking support team is available 24/7 to explain any section you do not understand.
We retain your data only as long as legally required for AML compliance and dispute resolution. Marketing data is deleted within 30 days of account closure. No unnecessary data hoarding.
Request a full export of your personal data at any time in machine-readable format (JSON/CSV). You own your data — we are just custodians of it while you use our platform.
Our FAQ covers common questions about account security, data protection, and your privacy rights. You can also review our Terms & Conditions or learn about our responsible gaming commitment.